Our goal is to maintain your trust and confidence when handling personal information about you.
You Have Choices: As a Citi™ Canada customer, you have the opportunity to make choices about how personal information about you may be shared. As you consider this, we encourage you to make choices that enable us to provide you with quality products and services that help you meet your financial needs and objectives.
Security Of Personal Information: The security of personal information about you is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.
If you have any questions, concerns or a complaint about privacy, confidentiality or the handling of personal information, please let us know. You may contact us by phone, mail, fax or email as noted below. If forwarding written correspondence* please include your full name, address and telephone number.
*Please be advised that any information sent via email is not considered secure and privacy cannot be ensured. Therefore, we ask that you not include any confidential information such as bank account numbers, credit card numbers, or other account details.